Position title
Head of Anti-fraud (Сards and mobile app)
Description

We are seeking a visionary Head of Anti-fraud to lead our efforts in safeguarding our customers against sophisticated fraud tactics such as phishing, identity theft, and unauthorized transactions. This role is pivotal in integrating advanced analytics, user-centric fraud prevention systems, and cross-functional team leadership to maintain and enhance the security and integrity of our customer transactions at Salmon.

Responsibilities
  • Strategic Analytics:Utilize cutting-edge analytics to scrutinize card operations and mobile app transactions at Salmon, identifying emerging fraud trends within the payment and banking industry.
  • Advanced System Management: Develop and refine anti-fraud algorithms and systems to detect and prevent fraudulent activities at Salmon, ensuring they align with industry best practices and technological advancements.
  • Customer-Centric Process Design: Design and implement customer journey maps and business processes at Salmon that not only detect and handle suspicious activities but also enhance customer experience by minimizing false positives and simplifying transaction validation.
  • Operational Excellence:Lead a team of anti-fraud professionals at Salmon in the proactive monitoring and rapid response to fraudulent transactions, upholding our values of dependability and customer care.
  • Collaborative Investigations: Conduct and oversee investigations into fraud reports at Salmon, leveraging your expertise to work closely with law enforcement and regulatory bodies.
  • Cross-functional Leadership:Forge strong relationships across various departments at Salmon to develop unified fraud prevention strategies that reflect our commitment to innovation and polish.
  • Policy and Compliance Leadership:Craft and regularly update policies and procedures at Salmon to reflect the latest regulatory requirements and best practices in fraud prevention.
Qualifications
  • Extensive experience in fraud prevention within the banking or payment industry.
  • Demonstrated ability to lead and inspire teams in a high-stakes environment.
  • Strong analytical skills with a proven track record in leveraging data to inform decision-making.
  • Excellent communication skills, capable of fostering a culture of empowerment and inclusivity.
  • Robust understanding of regulatory compliance in the financial services sector.

Preferred Qualifications:

  • Experience working in international settings; expatriate candidates are especially welcome.
Why Join Us at Salmon
  • Influence cutting-edge solutions to combat fraud, directly impacting customer trust and safety.
  • Lead a team that is passionate about protecting and empowering users through secure and innovative financial services.
  • Enjoy a collaborative and supportive work environment that values courage, care, and creativity.

Salmon is at the forefront of the financial services sector, driven by a commitment to empowerment, inclusivity, and innovation. We provide modern, intuitive financial services that enable customers to achieve their life and financial goals, fostering joy and dependability in every interaction.

Employment Type
Full-time
Industry
Financial Services
Job Location
Metro Manila, Philippines
Date posted
May 24, 2024
Valid through
June 24, 2024
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