Banking

70% of Filipino Banks Find it Difficult to Keep up With Customer Expectations

Changing consumer expectations and a fast-evolving banking landscape are posing challenges for incumbents to keep up. Despite the realization that digital banking is the way forward, many Filipino banks are struggling to develop and implement innovative solutions, citing outdated legacy

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LANDBANK Unveils Digital Onboarding for Account Opening via Mobile App

The Land Bank of the Philippines (LANDBANK) has rolled out digital onboarding for its customers to enable them to open a savings account without the need to visit a physical branch. The state-run bank launched the digital onboarding system known

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FICO Survey Reveals Filipinos’ Rising Preference for Digital Banking Channels

A recent survey by global analytics software firm FICO has revealed that 56 percent of Filipino consumers prefer to use digital channels to engage with their bank during financial hardship. The poll was conducted in December 2020, during the height

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ING Banks: COVID-19 Is Causing Fillipinos to Save More

Dutch financial giant and all-digital bank in the Philippines, ING Bank, said that the rise of the “savings mentality” during the quarantine period can be sustained even after the COVID-19 pandemic in the Philippines. In a report by ING’s research

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FICO Survey: Filipinos Showing Greater Acceptance for Biometrics

FICO, a global analytics software firm, has released its Consumer Digital Banking Survey, which found a notable percentage of Filipinos are not taking the necessary precautions to protect their passwords and logins when banking online. The study found that only 53% are using

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RCBC Sees 1000% Increase in Growth for Cardless ATM Withdrawal Service

More than 1,000-percent increase in the growth was recorded in May in transaction value coursed through Rizal Commercial Banking Corporation’s (RCBC) cardless ATM withdrawal service, as the bank sustains its exponential growth across key digital metrics at the close of

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RCBC Expands Its Payout Network to Include Those Without Mobile Phones in Rural Areas

Rizal Commercial Banking Corporation (RCBC) said that it is closer to its target of covering all provinces of the country with handheld automated teller machines (ATM) as the bank beefs up the payout partner network through its ATM Go service.

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COVID-19: UnionBank’s Platform Accelerates Online Donations for Philippine NGOs

Union Bank of the Philippines through its UShare platform, is enabling non-government organizations (NGOs) in the country digitize with some recording up to 30-fold increase in daily online donations after an Enhanced Community Quarantine was imposed on March 17. With

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Philippine Banks ATM Fees Compared

Bank of the Philippine Islands (BPI), Banco de Oro (BDO), Rizal Commercial Banking Corporation (RCBC), Metrobank and the Philippine National Bank (PNB) and UnionBank of the Philippines are the six banks in the Philippines charging the lowest ATM fees, while

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RCBC Introduces New Key Features in Revitalized Mobile App

Yuchengco-led Rizal Commercial Banking Corp. (RCBC) introduced many firsts in its revitalized mobile banking app with enhanced user interface and other new online banking features to optimize digital customer experience. Among these new features include the multi-currency foreign exchange or

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