EastWest Banking Corporation has chosen Temenos to help modernise its core banking systems. This strategic move supports EastWest’s aim to improve customer experience and advance digital transformation. It also allows them to offer financial solutions more efficiently and at scale.
EastWest plans to use banking technology to deliver a consistent and secure banking experience by implementing Temenos Core SaaS solution for its Retail, SME, and Corporate divisions.
This modernisation effort seeks to establish a more adaptable and robust banking infrastructure, enabling the bank to better serve its more than 3 million customers across 400 branches nationwide.
Barani Sundaram, Chief Technology Officer at EastWest, stated that Temenos SaaS is a vital step in their digital transformation.
“This investment marks EastWest’s drive to elevate digital banking for Filipinos—bringing secure, elegantly designed, and intuitively smart financial tools within easy reach, shaped around the pace and preferences of modern life,” he added.
This transformation aims to provide EastWest with a unified, data-driven approach across all business areas, which could lead to quicker product innovation and improved operational efficiency. The new platform also offers the flexibility needed to scale and integrate with financial technology partners, fostering a robust banking environment.
Temenos SaaS is expected to support a wide array of banking operations, including customer accounts, deposits, lending, payments, and trade finance. It may also create opportunities for EastWest to expand into new areas such as Wealth Management.
Will Dale, Managing Director for APAC at Temenos, expressed that the partnership will help EastWest drive its growth.
“The bank was looking for a SaaS solution that combined deep functionality and the latest technology, which is where Temenos excels. We look forward to supporting EastWest in driving the next phase of their impressive growth,” Will said.
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