Digital Payments

HSBC Philippines Unveils Multi-Channel Payment Processing for E-commerce

HSBC Philippines has unveiled a new application programming interface (API)-based e-commerce payment solution known as Omni Collect. This platform aims to simplify how businesses manage payments across various channels, facilitating the integration of both online and offline payment methods for customers.

Omni Collect is designed to cater to the needs of companies from a range of sectors, including retail, consumer brands, healthcare and pharmaceuticals, shipping and logistics, and financial services. By connecting to a single API system provided by HSBC, businesses will have the advantage of receiving immediate payment notifications and accessing detailed data analyses.

This is expected to improve their operational efficiency and customer service capabilities. The solution is supported by HSBC’s global digital platform, HSBCnet, allowing for more efficient handling of transaction data.

Art Tanseco

According to Art Tanseco, Head of Global Payments Solutions at HSBC Philippines,

“We have seen significant growth in e-commerce in the Philippines, especially during the pandemic, resulting in an exponential shift in the adoption and use of digital payments by both individuals and businesses.”

Omni Collect is introduced as a response to this shift, offering a solution that supports a wide array of payment channels such as online banking, credit and debit cards, e-wallets, and QR PH. This is intended to allow businesses to effectively manage digital payments from various sources.

As the digital economy grows and the adoption of digital payments becomes more widespread in the Philippines, Omni Collect by HSBC Philippines presents itself as a supportive tool for companies looking to navigate the omnichannel landscape of e-commerce and payment processing.

Featured image credit: Edited from Freepik